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24.7 Service
Caliber's Customer Service Center capabilities ensure
our availability to meet your service needs 24-hours-a-day,
365-days-a-year. Whether it’s during normal business hours, or after
hours, Caliber can make towing, rental vehicle and repair arrangements. We
are just a phone call away! |
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Professional, Friendly Staff
Caliber's associates are committed to making your
collision repair experience as positive as possible. While it's not easy
to turn an auto accident into a memorable service experience, our
representatives are trained to do just that. You will find that our
associates are knowledgeable, friendly and professional. |
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CaliberCareTM
Limited Warranty
You'll have peace of mind knowing that Caliber's
industry-best warranty protects you anywhere in the U.S. and Canada for as
long as you own your vehicle. If you should ever find yourself in need of
our warranty service, we can address most service issues at your home or
place of business with our well-equipped Remote Service Van. |
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Towing and Rental Cars
Caliber has established preferred service arrangements
with high-quality, well-known towing and rental vehicle companies. These
arrangements allow us to meet your towing and rental car needs
24-hours-a-day through Caliber's Customer Service Center. |
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Insurance Company Approved
Caliber has established positive business relationships
with virtually every auto insurance company. Our ability to "cut through
the red tape" ensures a smoother, faster repair process. Caliber will work
pro-actively with your insurance company to deliver the high-quality
service you deserve. |
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Certified Technicians
Caliber employs highly qualified technicians to perform
the complex structural, mechanical, body and refinish work required to
meet industry repair quality standards. Caliber invests heavily in the
ongoing training and development of our technicians.
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Customer Satisfaction
At Caliber we engage a qualified third party to survey
our customers regarding every aspect of repair quality and service. Over
95% of our customers state that based on our service and quality, they
will refer their family and friends to Caliber for their collision service
needs.
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Advanced Repair Equipment
Advances in vehicle design and technology require the
use of sophisticated equipment to properly repair the composites, high
strength steel, aluminum, safety systems, on-board computers, and complex
finishes common to a growing number of vehicles. Caliber invests in
computerized repair and refinish systems and technologically advanced
welders to ensure quality repairs. |
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