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24.7 Service

Caliber's Customer Service Center capabilities ensure our availability to meet your service needs 24-hours-a-day, 365-days-a-year. Whether it’s during normal business hours, or after hours, Caliber can make towing, rental vehicle and repair arrangements. We are just a phone call away!

Professional, Friendly Staff

Caliber's associates are committed to making your collision repair experience as positive as possible. While it's not easy to turn an auto accident into a memorable service experience, our representatives are trained to do just that. You will find that our associates are knowledgeable, friendly and professional.

CaliberCareTM Limited Warranty

You'll have peace of mind knowing that Caliber's industry-best warranty protects you anywhere in the U.S. and Canada for as long as you own your vehicle. If you should ever find yourself in need of our warranty service, we can address most service issues at your home or place of business with our well-equipped Remote Service Van.

Towing and Rental Cars

Caliber has established preferred service arrangements with high-quality, well-known towing and rental vehicle companies. These arrangements allow us to meet your towing and rental car needs 24-hours-a-day through Caliber's Customer Service Center.

Insurance Company Approved

Caliber has established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process. Caliber will work pro-actively with your insurance company to deliver the high-quality service you deserve.

Certified Technicians

Caliber employs highly qualified technicians to perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards. Caliber invests heavily in the ongoing training and development of our technicians.

 

Customer Satisfaction

At Caliber we engage a qualified third party to survey our customers regarding every aspect of repair quality and service. Over 95% of our customers state that based on our service and quality, they will refer their family and friends to Caliber for their collision service needs.

Advanced Repair Equipment

Advances in vehicle design and technology require the use of sophisticated equipment to properly repair the composites, high strength steel, aluminum, safety systems, on-board computers, and complex finishes common to a growing number of vehicles. Caliber invests in computerized repair and refinish systems and technologically advanced welders to ensure quality repairs.

 
 
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